Shipping & Delivery

Shipping Time Frames

In-stock orders with approved payment will be shipped in 1-3 days Monday through Friday, excluding major holidays.  We do not ship/deliver on the weekend. We’ll send you an email when your order ships, complete with tracking information. Please note, while most items sold on ADEA are in stock, there are certain high demand products that have an additional processing lead time. The transit time (see below) will be in addition to the processing time.

Shipping Methods and Countries We Ship To

ADEA offers free shipping options in Nairobi. For upcountry deliveries, we use independent courier companies to deliver. We are currently only operating in Kenya.

Expected Transit Times

The estimated transit time for Kenya is 1-5 days. For Nairobi, you can get delivered to in 24-48 hours. If your order takes more than 5 days, kindly get in touch with us through:

Customs & Duties

Most orders are processed from our warehouses located in Nairobi. However, some orders can be processed from warehouses outside Nairobi. In this case, our order processing team does everything possible to minimize any handling costs that might be incurred.

Contact Us

If you have any questions on our shipping and delivery policies and/or time frames that have not been answered in the above, please contact us through: