Shipping & Delivery
Shipping Time Frames
In-stock orders with approved payment will be shipped in 1-3 days Monday through Friday, excluding major holidays. We do not ship/deliver on the weekend. We’ll send you an email when your order ships, complete with tracking information. Please note, while most items sold on ADEA are in stock, there are certain high demand products that have an additional processing lead time. The transit time (see below) will be in addition to the processing time.
Shipping Methods and Countries We Ship To
ADEA offers free shipping option in Kenya. We use independent courier companies to deliver. We are currently only operating in Kenya.
Expected Delivery Times
The estimated delivery time for Nairobi is 24 hours. We can also do same day delivery in Nairobi if you order before noon. For upcountry destination, we deliver within 2-4 days. If your order takes more than 5 days, kindly get in touch with us through: email@example.com
Customs & Duties
Most orders are processed from our warehouses located in Nairobi. So customs and duties are already paid for. However, some orders can be processed from warehouses outside Kenya. In this case, our order processing team will notify you and advice you accordingly.
If you have any questions on our shipping and delivery policies and/or time frames that have not been answered in the above, please contact us through: firstname.lastname@example.org